Kowakuen Haruka

Great public baths, good location right near Dogo Onsen with a nice shortcut from the shopping street available after check-in. Rooms are very nice, and the staff were all very friendly and helpful.

The hotel offers perfect services, the staff is very nice and helpful, parking at the hotel is very convenient. The hotel has an excellent location with an amazing view of Dogo Onsen. It also has private elevator access to the main shopping district. The room was super clean and wonderfully designed. Everything was thought out to the last detail and had a very luxurious feel, from the balcony there is a great view of Dogo Onsen and all of Matsuyama with the castle and mountains in the distance. As part of the accommodation, you can visit the onsen on the top floor with an amazing view, or you can book a private onsen. We used this option and highly recommend it, everything was prepared, perfectly clean, an amazing experience. The rooms have a selection of home traditional clothing, including shoes, sorted by size. Live piano evenings in the hall are also a bonus. The stay at the hotel was perfect, both due to the professional approach of the staff and the great atmosphere. If you want to have a great experience during your stay in Matsuyama, definitely stay at this hotel.

The hotel is modern but we were able to stay in the traditional Japanese style room - everything about the room was thoughtfully prepared (tea, drip coffee, robes and slippers for use when going to onsen, ice machine and small souvenir shop), clean and beds were comfortable. The location was very good, nice buffet dinner, live music performance at night and very kind staff. The rooftop onsen was excellent - it had a beautiful view of Matsuyama city, different soaking areas (outdoor and indoor with spa bubbles) and felt pretty private.

Perfect location close to onsen and shops and services, short walk from the tram and bus stops. They have elevators to the top that's a bit hidden, look for the little plaza with the cafe and foot bath place (behind the old dogo onsen). You'll need to buzz up the first time but after that you can use your room card. Service was top notch. Rooms with the balconies are worth it for the view. The sky spa/onsen is beautiful and big. They also have massage chairs in the changing areas. Tvs come with Chromecast. Lobby boasts vending machines with drinks (including alcohol) and the gift shop is cute. They had musical performances like piano in the evenings. Top notch.

I recently had the pleasure of staying at this hotel in Dogo Onsen, within Matsuyama City, and it exceeded all my expectations. The location is strategically positioned in the center of Dogo Onsen, connecting the onsen shopping arcade and just a block away from the Dogo Onsen main building. It's incredibly convenient and provides easy access to the main attractions in the area. Do take the shortcut!^^ Upon arrival, a welcoming parking assistant who spoke good English guided me to park my rental car in the automated parking garage. Meanwhile, the concierge took care of my luggage and ensured that it was delivered to my room before my check-in. I was impressed by the level of service and attention to detail. The hotel itself showcases a modern decor with a subtle touch of traditional Japanese culture. The fusion of these elements creates a unique and inviting atmosphere throughout the entire property. I highly recommend taking advantage of the natural onsen located on the top floor. It's a wonderful way to relax and rejuvenate. Additionally, the buffet breakfast offered by the hotel is a great way to start your day. The staff at the hotel are incredibly well-trained and polite. They provide all the necessary information and make you feel truly valued as a guest. During my stay, I was informed about a special event called "Clarinet X Piano," which took place every Saturday in the hall at 8:45 pm. I consider myself lucky to have experienced this exceptional performance. The musicians were incredibly talented, and their music moved me to tears. It was an unexpected and memorable highlight of my stay. In conclusion, this hotel is more than just a five-star establishment. It goes above and beyond to provide an exceptional experience for its guests. From the convenient location to the excellent service, modern decor, and unforgettable performances, it truly stands out.